AIM for Quality Improvement

AIM for Quality Improvement

By Christa Foschio-Bebak Starting a Quality Improvement (QI) project begins with understanding and clearly identifying what it is you’re trying to improve upon. In other words, what are you trying to accomplish? By answering this question, you and your team come...
How To Form Winning QI Teams

How To Form Winning QI Teams

Team Composition is Key to QI Success  In order to thrive —not just survive— nonprofit organizations must be adept at quality improvement (QI). Much like championship sports teams, the key to an effective QI program is making sure that the right people are on the...
How To Choose The Right Evaluator For Your Project

How To Choose The Right Evaluator For Your Project

by Sandy Sheppard and Lisa Kulka Authentic and rigorous evaluation of programs and services is an ethical and oftentimes legal requirement for the work of non-profit organizations. This requirement has spawned a proliferation of external agencies offering evaluation...
Get To Know Our Executive Director, Heidi Milch

Get To Know Our Executive Director, Heidi Milch

What inspires you? Good, ethical, and passionate people inspire me.   I am energized by working with people (within CCNY and our partners and clients) who are creative, compassionate, and smart that give back to the community in meaningful ways.  To be...