Reports To: Executive Director

Weekly Hours: Varies 20-30 hours flexible but may include weekends or evenings

Department: Case Management

Position Overview

Assist in the development of a new Vendor Services program at ACCESS of WNY to provide individualized, time-limited, home-based supports to families served by Child Protection Services.

Responsibilities (Essential Functions**):

  • Recruit and hire a diverse staff team, with an emphasis on filling needed positions in identified geographical locations and for identified skill sets
  • Develop and facilitate trainings to staff to enhance skill set and onboard new hires Provide monthly supervision to both clinical and non-clinical staff
  • Model and endorse a Solution-Focused, Trauma Informed approach Ensure prompt assignment of vendors to service recipients and timely entry of progress notes
  • Develop strong professional relationships with Care Coordination agencies, Vendor Service Network, ECDSS, ECDMH, CCNY and community services providers
  • Market the program in the community to increase awareness and utilization of services offered Monitor program budget and timely payment for services rendered
  • Provide on-call consultation to vendors after hours Complete agency and System of Care reporting
  • Attend relevant coalition meetings to represent the interests of our agency/program and work collaboratively with stakeholders and colleagues


  • LCSW is preferred, equivalent licensure will be considered
  • Ideal candidate will have 2 years supervisory experience, and experience in High Fidelity Wrap, Vendor Services, or Preventive Services.  Reliable transportation is preferred, with a willingness to travel as needed
  • Ideal candidate is outgoing, able to develop relationships, familiar with the human services landscape, and able to think innovatively and creatively
  • Knowledge about best practice models, specifically High Fidelity Wraparound preferred
  • Candidate must have a strong understanding of home-based practices, the needs facing families engaged in the child welfare system, and strategies to serve both urban and immigrant populations.
  • Proficiency in Microsoft Office Suite
  • Excellent organizational skills
  • Solid written and verbal communication skills
  • Trained in trauma informed care (current or shortly after hire)